Republic Fire - Company Process & Philosophy

Our Company Process

1. We identify and source quality contractors through our detailed qualification and on-boarding process
2. We continuously monitor contractor performance with respect to cost, speed of service, quality of repair, and first time resolution of issues
3. Every invoice and proposal goes through a complex validation process for both clerical and technical compliance
4. Our service contact center is staffed with our own employees who are specifically trained to handle Fire & Security issues
5. Republic is fully experienced with all major technology systems currently used by retail facility managers, including Service Channel, Big Sky and Officetrax
6. Republic understands the need for timely turnaround of invoices and proposals and is compliant with all accounting and finance requirements established by our clients. We are fully capable of interfacing with electronic payment systems
7. We help to maintain the credibility of both the facility manager and our company with realistic scheduling of work and rigid adherence to promised scheduled dates
8. We offer and track superior initial response time for emergency calls
9. Technician time on site is verified and validated by our third party managed IVR system
10. Republic is capable of complex, transparent data mining and reporting based on individual client requirements
11. We are extremely successful at managing the required process within a client's budget constraints

For more information regarding fire alarm installation or inspection services please contact our service department at (877) 749.FIRE (3473) or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it.