Republic Fire - National Accounts

Republic Fire receives many questions regarding the development and implementation process of a nationwide fire life safety program. We update these questions frequently.

What are the elements to a successful national inspection program?

1. Management of schedule, process, data driven cost reduction strategies , authority, standard operation procedures (SOP), professionalism, training, team participation, single reporting structure and documented record keeping. Republic Fire believes management is a primary element for the success of any ongoing program. We believe the key to effective fire inspection program is the program manager. A good inspection program manager will implement standard operating procedures (SOP) to ensure program success.

Company/National Account Overview?

1. Republic Fire National Account team brings over 30 years of experience with developing and implementing standardization, risk reduction, and operational efficiencies for your current infrastructure as well as plan for the future. As a full service provider, we install, integrate and service the systems that are core to your business, resulting in lower first costs and an increase in operational efficiencies. Our National Account Program is designed to provide a single point of contact for sales, service, installation and administrative needs to customers with multiple locations spanning multiple geographies.

What geographical locations do you cover?

1. Republic Fire provides nationwide coverage in all 50 states including Hawaii and Puerto Rico

What are your Fire System Capabilities?

1. Republic Fire is a full service Fire Protection Company that provides design, installation, repair, service and inspections. We have the technical expertise and appropriate resources for all inspections, repairs, retrofits, upgrades, tenant improvements as well as new construction. Republic Fire services the following systems: Alarm and Detection Control Panels, Heat, Smoke, and Gas Sensors, Alarm Notification Systems, Voice Activation Systems, Emergency Lighting Systems, Monitoring: Fire alarm, Security, Elevator, Fire Suppression Systems: Wet Sprinkler Systems, Dry Sprinkler Systems, Special Hazard Suppression Systems - Chemical, Gaseous, Foam, Restaurant Kitchen Hood Systems, Fire Extinguishers and Backflow Devices.

Are your technicians trained on the latest local code requirements?

1. Republic Fire requires all personal to be trained on the latest code enforcement guidelines to conduct inspections. Our representatives must have the technical competence to recognize non-code and code violations.

What is your process for record keeping?

1. Republic Fire provides consistent documentation regarding the inspection of devices within a given facility. Our team understands the importance of proper record keeping ensuring records are available for litigation or if the inspection program is ever challenged.

Does Republic Fire provide Fire System Monitoring?

1. Republic Fire provides nationwide monitoring of all fire life safety systems.

What types of Computerized Maintenance Management System reporting can your company offer to help manage the portfolio effectively?

1. As a nationwide service provider Republic Fire utilizes a variety of Computerized Maintenance Management Systems (CMMS) on a regular basis. Republic Fire currently works with Service Channel, Big Sky, and TMS software systems. These systems are critical in the tracking of all project management deliverables within a given portfolio. The account team that would be assigned would be proficient in the use of these programs.

What percentage of work orders is your company able to resolve on the first trip?

1. Republic Fire's national service team will review each customers building portfolio to understand the type of systems installed. Our team will develop a specific method of procedures (MOP) to reduce the number of visits which in turn leads to cost reductions. Our estimates that 75% of the service calls are repaired on initial inspection, however this is an assumption and % can change based upon the nature of the incident etc. During an actual inspection we expect to discover devices that have failed or are not in working condition. The NTE limits will help us understand what is expected from a repair perspective as we proceed. It is always in both of our best interests to repair items on a first call basis, we would hope that the contract language and terms will provide us with the ability to diagnose typical problems and repair them as quickly as possible.

What if I don't have equipment lists for each location?

1. Republic Fire does not need square footage or equipment lists to provide national pricing. Our operations team is very familiar with fire system installation within your facilities. Our team utilizes device pricing that charges customers for only what is found and inspected. Once the initial site inspection has been performed we will provide a detailed equipment list that will give the customer a better understanding of installed equipment and can budget for inspections and repairs in the future.

What type of fire alarm systems do you provide inspection and repair services?

Republic Fire provides design, installation, inspection and repair services for the following systems but not limited to: